Privacy Policy
Last updated: August 2026
What we collect
When you sign up, we collect your name, email, phone number, and the answers you give during onboarding (city, age, fitness/sleep/money/mood details, language preference). Once you're in, we store the messages you send KYROO — on our website chat, and on WhatsApp if that's how you reach us — including any photos, PDFs, or voice notes you share, since KYROO reads/listens to those to reply to you, plus the day-to-day check-ins you log (workouts, spending, sleep, mood).
To help KYROO remember context across conversations, we also store short summaries of things you've told it (e.g. "went through a breakup recently") and a searchable memory of past messages, so it doesn't ask you the same things over and over.
How we use it
Your data is used to personalize KYROO's replies and check-ins, and nothing else — we don't sell your data or use it for advertising. Some of it is processed by third-party services to make KYROO work:
- Anthropic (Claude) — processes your messages to generate KYROO's replies
- Meta/WhatsApp — delivers messages between you and KYROO if you message us there
- Groq — transcribes voice notes you send into text
- GIPHY — used only to search for gifs KYROO sends, no personal data is sent to it
- Supabase — hosts our database where your account and message data is stored
- Razorpay — processes payment if you're on a paid plan (paid plans aren't on sale yet); your card details go directly to Razorpay, they never touch our servers
Anthropic and Groq are based outside India, so your messages are processed there as part of generating KYROO's replies and transcribing voice notes — this is what lets KYROO exist in the way it does today; we don't have a local-only alternative.
Cookies
The website uses a basic analytics cookie (Google Analytics) to see what's working, only after you accept the cookie banner shown on your first visit — declining works exactly the same, nothing on the site depends on it. This is separate from the chat data described above, which isn't cookie-based at all.
Proactive messages from us
By signing up, you agree to receive messages from KYROO — replies to what you send, and, when active, proactive check-ins/nudges/reminders at times you choose during onboarding. Proactive check-ins are currently paused while we move KYROO's main chat experience to the website; when they resume, you'll be able to turn them off any time at www.kyroo.co.in/unsubscribe. You can always message KYROO directly regardless of whether proactive check-ins are on.
If you're going through something heavy
If a conversation suggests you might be in real distress, KYROO is designed to point you to real crisis helplines rather than try to handle it alone. We keep a private note that this happened (not the full message) so future check-ins can be more thoughtful — this is never shared outside KYROO.
How long we keep it
We keep your data for as long as your account is active — there's no automatic expiry while you keep using KYROO. If you want your data deleted entirely, do it yourself any time at www.kyroo.co.in/delete-account, it's immediate and permanent (your profile, chat history, tracking data, reminders, and memory are all erased in one action), or email us if you'd rather we do it for you.
Who this is for
KYROO isn't intended for anyone under 13. If you believe a child has used KYROO and shared personal data with us, contact us and we'll remove it.
Contact
Questions, data deletion requests, or anything else — email admin.kyroo@gmail.com.